Change your mind?

No worries, we offer no fuss returns. We know it is harder not been able to physically see products and you may just simply change your mind. Simply send the item within 14 days to us in it's original, factory sealed and unopened condition and we will refund you the money. (Sorry no food items can be returned). Buyer is responsilble for postage cost back to us. 


Damaged or Faulty Item

If a product you recevied is damaged or does not match the desciption of the product you ordered we will happily give you a refund. Simply contact us within 48 hours of receiving your parcel. Yes Natural may request photos or for you to send item back at our cost and we will decide if the item will be replaced or refunded depending on availability. Please note some products also come with a manufacturers warranty and we can assist you with how to claim this.